GENERAL SHIPPING INFO
Shark Zen uses USPS and DHL for non-Florida standard packages, USPS for Florida standard packages, and USPS Priority Mail for priority packages. Orders typically ship within one business day and should arrive as indicated when you select a shipping method during checkout (with the exception of Build-A-Shirts and Art Prints, which can take 3 to 5 days to ship).
** U.S. orders $75 or more get free shipping.
** Each apparel package includes a return bag and prepaid return label to drop in the mail (with an RMA number we'll provide) for easy returns and exchanges.
If there is any issue with your order before shipment, we will contact you quickly. You will receive a shipping confirmation email with tracking after your order ships. If you did not receive it, please check your spam or junk folder to see if it was filtered. For returns, please see our Super Friendly Return Policy.
International shipping is available for most locations. Unlike our free domestic returns, we do not offer free returns for international orders. If you need to make a return, please get in touch for instructions. To minimize risk of a return, please get in touch with questions about size, etc and closely examine our sizing page.
Overnight or rush delivery can be arranged (e.g for Christmas, travel, holidays, etc.) - just email firstname.lastname@example.org or give us a call at (855) 981-9444. We will respond quickly.