Accessibility Statement

At Shark Zen, we are committed to ensuring digital accessibility for everyone. We are improving the user experience for all customers and applying the relevant accessibility standards to our website.

Assistance is Available

If you are having any difficulty navigating our site, viewing content, or completing a purchase, please call our dedicated support line at (855) 981-9444. Our team is available and responsive Monday through Friday (with the exception of holidays) from 9am to 5pm Eastern Time, and will be happy to assist you with your order or any site-related issues over the phone.

Our Commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with various disabilities. We believe these standards help make the web more user-friendly for everyone.

Accessibility Actions

To ensure a seamless experience, we take measures that include:

• Alternative Text: Providing descriptive text for images so screen readers can interpret them.
• Keyboard Navigation: Ensuring the store can be navigated without the use of a mouse.
• Color Contrast: Maintaining high contrast ratios for text to ensure readability.
• Regular Audits: Periodically reviewing our Shopify theme and third-party apps for accessibility barriers.

Third-Party Apps

Please note that our website utilizes several third-party digital tools (such as review widgets or social media feeds). While we encourage all third-party tools to provide accessible content, we do not have direct control over their code. We are glad to work with these providers to ensure they meet our standards.

Feedback
We welcome your feedback on the accessibility of Shark Zen. If you encounter any barriers or have suggestions on how we can improve, please reach out to us:

Phone: (855) 981-9444
Email: info@sharkzen.com